What a sorry excuse for a hospital been here 12 freaking hrs and no answer on anything. Wouldn't bring my dog here after this visit. Hell would probably get better service from a veterinarian
I WILL NEVER GO BACK TO THIS PLACE. DR MATTHEW PORTER was a jerk and butthole to my family and I. The Nurse (Joi) was awesome as a nurse, but when a doctor waves his college and medical school "credentials" in your face, making you feel like you are a dummy, then you won't get applause from me. Then of course the state & "big wigs" at the hospital with their so-called "investigation," I knew they we going to side with him. But's it's all okay, Regional Medical Center will be our hospital from here on out!!!!! "THEY SAID THAT 220/110 IS CONSIDERED HIGH BLOOD PRESSURE!?!?!?"
We went to Dr. Afshar's clinic, because the ER doctor prescribed a heart monitor for my wife at Good Shepherd. We were not his patients. We did not visit with Dr. Afshar. After completing the heart monitor in which we paid $250 out of pocket. We waited for our test results. After 2 weeks with no response, we contacted the heart monitor lab company. They had released the results to Dr. Afshar. We contacted Dr. Afshar for the results and were told to wait. We waited another week without response. I called them the following week, and was told that we had to come in for an office visit to get our results. I told them that since we paid for the test, we have the right to see our results. My wife does not have insurance and we have no money for an office visit. The office said no. Finally, we contacted the heart monitor company and told them our situation. They gave us my wife's test results. After 2 weeks, Dr. Afshar's office sent us a $30 bill for reading the test results. We had not met him or talked to any of his nurses about the results. I asked his office and Good Shepherd to take off this amount. However, it has been 2 months and they just send me another bill. No response to my inquiries. I have decided to just pay the bill. Customer beware.
If you can go elsewhere I strongly encourage you to do so. Triage nurses don't follow procedure and mine was coughing without covering her mouth the whole time.
My niece got a call from GSH around 7:30am telling her that my brother had an "episode" last night, that he coded and was resuscitated, and was now in ICU and was alive but sedated. She rushed to the hospital and called me on the way. I am in North Carolina and was planning to go home to San Antonio today but decided to fly to Dallas instead and get to GSH asap. Before I could wipe away my tears and get the ticket changed, my niece texted me to let me know he was NOT in ICU, but was in his room...in the shower! It wasn't my brother who coded last night!!! What in the world is going on at GSH?
Christus Good Shepherd Medical Center is a US Hospital based in Longview, Texas. Christus Good Shepherd Medical Center is located at 700 E Marshall Ave, Longview, TX 75601, USA.
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