Vincent and Glenn (owner) came out within just a few hours of my call. They were friendly, professional, and very thorough. I was very happy with how quickly they replaced our hot water heater. When they were finished, they gave me some advice and asked if there was anything else I needed help with. Thanks!
Richard Parker could stand to be a little nicer to people and not intentionally speak to them like they're morons. He think if he laughs about it the whole time it's okay, but he doesn't seem to mind that he's the only one laughing. When he can't understand me, it's my fault. When I don't understand what he's talking about, it's also my fault and he rubs it in until I'm completely flustered and at a loss for words. I've called him before and each time I tried my best to appease him and make everything go as efficiently as possible but it is unbearable. It was an exact repeat of last time. No more. I'm done. I hear his son is great and polite, though, so maybe try to get him to come out.
Have used them for years. Just had a new faucet and disposal installed and Glen provided the service. Fast and detail conscious. Good price for all I had him do. Other jobs he has done for us: New hot water heater, cleaning out lines, installing hi-rise toilet, reapairing leaks inside and out. Can't go wrong with this company. Ask for Glen
Virginia and Spencer very rude and unprofessional. Called early to schedule and was told someone would come in the afternoon. Called back at 2 and Virginia said there was no status and that the plumber didn't like phone calls. I explained that it seemed the plumber was more important than the customer and if that was the case that maybe I should find another plumber. She told me she would call him and get back with me. 1 hour later I still had not heard from her so I called back only to be told that there were still three customers ahead of me. It seems they have a problem managing their workload.
This company is buying 5 star reviews. "Adam Wiggins" appears all over the place reviewing companys. Stay Away from companys that have to buy reviews to get business.
Richard Parker Plumbing is a US Plumber based in Longview, Texas. Richard Parker Plumbing is located at 2201 W Marshall Ave, Longview, TX 75604, USA.
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