Awesome Staff! AWESOME NEW OFFICE!
I have been with Allstate since I learned to drive in the late 70's. Other than when I was stationed overseas with the U.S. Air Force, I have never used another Automobile Insurance company. People can say what they want, but there is no other automobile insurance company for me. I have enjoyed great relationships with my agents all over the US (wherever I was stationed), and have enjoyed exceptional service and coverage to boot. Allstate makes it very simple and expedient in handling my claims, issues, changes and billing. Thank you for that! Here's to another 40 years of a great relationship!
I Called just to verify information on a policy I understood they couldn't give me any information if I was not insured on the policy but I was polite enough to mentioned this to a KRISTY girl who was just rude of the back. I just mentioned that this particular policy drafted from my account and the named insured had called sometime last week to change banking information. BUT I got an email letting me know they were drafting my account. so I just wanted to make sure they had his info. This lady raised her voice at me like if I was ignorant or offended her. all I asked for her name she said Kristy, and I said kristy I was just asking you a question there was no reason for you to be UGLY. And I hung up.... bad customer service..
What a great team!! Jason is really great to work with. He is always available and makes sure that your family is protected from life events. He offers great coverage at low costs. I highly recommend him as an agent.
Ken Cantor, Waskom Texas
I have been with them for years. Finally, when I have an accident I get treated like dirt and refused help. Lied about forgetting to put rental reimbursement on my insurance and now I have to pay for it, again. This is by far the worst staff I have ever dealt with. Their business ethics are horrible, unhelpful, and very rude to their clients. I'm most defintely going to move my business to USAA. Should have done this in the first place. They take care of their veterans.
Allstate Insurance Agent Jason Jones is a US Insurance Agency based in Longview, Texas. Allstate Insurance Agent Jason Jones is located at 1413 McCann Rd, Longview, TX 75601, USA.
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