There really should be a zero star review option for places like this establishment. The shirt I took in to be dry cleaned was given back to me with absolutely nothing done to it. When I pointed out the shirt was still dirty and not dry cleaned they said it was laundered and that to have the shirt dry cleaning cost more. This was irrelevant because the shirt was taken to them specifically to be dry cleaned and clearly had not been washed in any way. They told me they would dry clean the shirt and that it would be available for pickup at noon on Monday(the day I need to leave town). I show up to pick the shirt up and I was told that it would not be ready until 5:00 pm on Tuesday. When I asked to speak to a manager I was told they were not there. When I asked what they proposed to do about this problem all they offered was insincere apology. Now I am forced to attempt to find a big and tall store and hope they will have something in my size on my trip before the shirt is needed. DO NOT TRUST THEM WITH TIME SENSITIVE IMPORTANT CLOTHES!!!!!!!!! Absolutely horrible service. I will not be going here again and will adamantly recommend AGAINST using them to anyone who is looking for a dry cleaner.
Give low star because I can
I have nothing but good things to say about Village Cleaners. I have given them some very challenging projects and my items always end up looking like new.
Fast and inexpensive! Shirts looked good...
Employees are very nice. Have good service.
Village Cleaners is a US Laundry based in Longview, Texas. Village Cleaners is located at 1501 W Loop 281, Longview, TX 75604, USA.
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