NEVER get behind on your payments, or you will be in a world of hurt. They will charge you an extra $35 the first time you get behind, and if you never catch up, I can only assume they will keep tacking $35 charges onto your bill every month from now until the end of time. Couple that with the fact that they will only waive that fee once or twice, and what you get is a very unreasonable billing system and staff.
And yes I know the math doesn't add up exactly; I'm not sure where they get the numbers either.
Full disclosure: what happened to me is that they wanted to charge me for an extra month after my contract ended, and I never paid it. So now they want $256 from me -- for what was originally just $62. It's a SCAM and I will never buy a membership there again.
I've gone to Shreveport & Marshall and longview has the best work out pool by far!
I recieve therapy here and am happy with the people who work here. They are awesome and very knowledgeable. They have helped me through allot of things that I had no clue about even being an sci person. Thank y'all for being there for me on all parts of me trying to live independently!
If I'm going to workout anywhere, it's at the IHL if it's not at home. Great classes. Great friends. Great faculty.
It's nice, but not only is it pricey, their billing system is the absolute WORST.
I needed to cancel my membership after being a member for about 3 years. I notified them on October 2, they said that the contract stated there was a 30 day notice to cancel and that I had to pay until Nov 30. I said that is almost 60 days!! They said that is the policy. I asked that they do the right thing and just charge 30 days and they refused. I paid it and told them that when I get ready to join again, it will be somewhere else. All businesses have contracts, they are required to cover yourself. But all businesses have the ability to use common sense when applying terms, but they obviously are not concerned with their customers and what is right.
Institute For Healthy Living is a US Gym based in Longview, Texas. Institute For Healthy Living is located at 3133 Good Shepherd Way, Longview, TX 75605, USA.
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