I didn't hear from them once again so I showed up at closing time, they hadn't started on it. They said they would stay late with it but I didn't have a ride and who would want to wait around there for another couple hours on their day off and "hope" they get to it...not me. I decided to just take my vehicle and go because I didn't have a ride.
To add insult to injury, the tech brings my vehicle out to me and says "I've smelt better ones"... Really!!! Done a lot of business over last couple years, including some fleet vehicles but I can guarantee I won't bring any back nor will I refer any more people. Hate it because I sure need a reliable resource for vehicles but I guess I'll look elsewhere.
Stopped by at 9:30am this morning and made an appointment at 11am to get the brakes checked and repaired if needed. Brought vehicle back at the designated time and left it with them. I called to check 2.5 hrs later since I hadn't heard from them, was told they haven't got to it yet and they close at 4. Hmmm...appointment???
Should not have to come back a third time for the same problem. Disappointing...
Professional,honest, hard working, top notch employees.Great service,I will not go anywhere else for car service as long as I live in Longview Tx...
Great place, great people, great prices. I went in for brake noises they ended up replacing my front brakes because it was metal on metal. After getting the new brakes on they heard a slight chirp upon completing a stop so they took it apart again to discover the cause of this noise. They eventually upgraded the brake pads free of charge.
1 star only because I can't just not give a star. I took my car in and spend $1200.00 and was supposed to have all 4 pads and rotors replaced, 4 new tires, oil change and inspection. after them having it for 2 days I get it back and it hadn't been inspected, the oil hadn't been changed and the brakes don't seem to have been bled because I am having to push the peddle to the floor. I called Friday and asked why It hadn't been inspected and they told me the guy had left Thursday(while they had my car and didn't inspect it) and wouldn't be back until Monday and I would get a card for a free oil change. Then I called again and asked why my Oil change sticker hadn't been replaced and they found out no one changed my oil and again asked me to bring it back Monday. well here it is Monday and they have told me they do not have time to have someone come pick it up and bring it back to me and can't inspect it because it is raining, but yet the replaced the tires and all new brakes...WHY DO YOU EVEN NEED TO DRIVE IT? I will be getting my money back at least for the oil and inspection and WILL NEVER use them again and would NEVER refer someone there.
Meineke Car Care Center is a US Car Repair based in Longview, Texas. Meineke Car Care Center is located at 2547-B Judson Rd, Longview, TX 75605, USA.
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