Horrible experience although I know you must wait which I have no problem doing bt the SOME of the staff are not helpful at all and instead of telling you exactly what you NEED they just tell you you don't have the right IDs and send you on your way since they are busy and when you ask what you need get Attitude and tell you nonsense I made 3 trips and each time I wait either 1hr or more
Everyone was very helpful and polite at this office. I went around noon on a Tuesday and the line was not very long. I believe total time that I was at this office was 25 minutes and I was applying to get my sons first social security card. I wish I had gotten the peoples names that helped me because they were all very nice and enjoyable to talk to while we got the paperwork done.
The people at this office are friendly and helpful and I definitely appreciate the hand up with my monthly checks and more importantly my medical, without SS I would not be able to do the things I am doing now to put myself into an indendent lifestyle. I can not wait to tell them that I do not need there help anymore! Thank you for being curtious without judgement!
People standing all out side like a welfare convention...
Automated system is flawed! It does not provide a variety of menu options. Very aggrivating! The Social Security Administration should do better. Maybe you all should call 211 because they have a pretty good automated system with many options. Your menu didn't even lost buisness hours. Not everyone has access to the internet!
Us Social Security Office is a US Local Government Office based in Longview, Texas. Us Social Security Office is located at 611 Clinic Dr, Longview, TX 75605, USA.
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