11.27.2017
Two nights in a row I was served cold food that was suppose to be hot. Since I didn't know how long it had been off temp, it went to the dog. $30 worth of food to the dog
Great tasting BBQ. A little pricey but worth it. This is a travel center/truck stop limited truck parking that fills up fast. The staff is “Texas” friendly and makes you feel welcome. Clean restrooms, there is also a Sonic inside. Overall a fun little stop. One of my favorites
Very disappointed in the Fried pie area. Ordered a fried Cherry pie and a scoop of Vanilla Blue Belle ice cream. Well the scoop was curled up and wasn't even a half a scoop and cost $2.15 (RIP OFF) while across from that area was a container of all types of ice cream which contained a 1/2 pint of Vanilla Blue Belle ice cream for $2.59. We had already paid before she handed us the so called scoop of ice cream. She didn't seem to care when questioned and told us we would have to by the 1/2 pint at another area. We just handed her back the so called scoop. (Even though we already paid for it). Just be sure to check out what you are getting before you pay!
Being a truck stop food snob, I was totally impressed with this great little find. Absolutely delicious BBQ. The ribs were so tender that they fell off the bone and were perfectly seasoned on the outside. They had the perfect fat to meat ratio for fantastic flavor. The sausage sandwich was also delicious. We had the regular sausage and it had a wonderful spice to it. A little BBQ sauce was all you needed. I'd plan to eat here again for sure!
First time being there..i love it..GREAT GREAT CUSTOMER SERVICE. Whenever my family and I travel back to Texas, we will definitely stop by again..The butcher was great and the cashier Alicia was perfect. She explained the prices, she was very patient with us.
PLEASE SEE UPDATE BELOW. I really liked this place,......... they have good food, but their BBQ is not all that. No smoke ring and tastes more like it was done in the oven in a water bath then low and slow on a smoker. But if you want good food with excellent customer service, this is your place.
I spoke to the manager about it tonight and was told she would talk to her crew and make sure they didn't turn off the steam accidentally in the future. No offer to reimburse for the previous meals or even tonight's meal. With that attitude, I won't be back and have down graded my review to reflect their haphazard care of the dining public.
Texas Best Smokehouse is a US Restaurant based in Longview, Texas. Texas Best Smokehouse is located at 3302 S Eastman Rd, Longview, TX 75602, USA.
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